These Terms and Conditions (“Terms”) govern your use of the website and services provided by Engineered Gifts, accessible from https://engineeredgifts.com (“Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.

1. Interpretation and Definitions

Interpretation

The words with the initial letter capitalised have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms:

Account means a unique account created for You to access parts of Our Service.
Business (referred to as either “the Business”, “We”, “Us”, or “Our” in these Terms) refers to Engineered Gifts
Service refers to the Website and any services provided by the Business, including the customization and sale of personalised products.
You means the individual accessing or using the Service or the Business, or other legal entity on whose behalf such individual is accessing or using the Service.

2. Acceptance of Terms

By accessing or using our Website and Service, You agree to comply with and be bound by these Terms. If You do not agree to these Terms, You must not access or use the Service.

3. Changes to Terms

We may modify or update these Terms at any time. We will notify You of any significant changes by posting the updated Terms on the Website or by sending You a notification. Continued use of the Service after changes are posted constitutes Your acceptance of the new Terms.

4. Use of the Service

Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use the Service. If You are under 18, You may use the Service only with the involvement of a parent or guardian.

Account Responsibilities

When You create an Account with Us, You must provide accurate and complete information. You are responsible for maintaining the confidentiality of Your account details and are fully responsible for all activities that occur under Your Account.

Prohibited Uses

You may not use the Service for any unlawful or prohibited purpose, including but not limited to:

Violating any applicable laws or regulations.
Uploading harmful, offensive, or inappropriate content.
Infringing upon the intellectual property rights of others.
Attempting to interfere with the functionality of the Website or Service.

5. Product Orders and Payments

Orders

By placing an order for a product on our Website, You warrant that You are legally capable of entering into binding contracts. All orders are subject to acceptance by Us, and We reserve the right to reject or cancel any order at Our discretion.

Payments

Payment for products must be made through the payment methods offered on the Website. Prices are listed in GBP (British Pounds) unless otherwise specified, and applicable taxes and shipping charges will be added during the checkout process. You agree to provide accurate payment and shipping information.

Customisation and Uploaded Content

If You submit photos, text, or other content for product customisation, You represent and warrant that:

You have the legal right to upload such content.
The content does not infringe on the rights of any third party, including intellectual property rights, privacy rights, or any other legal rights.
The content does not contain unlawful, obscene, or otherwise objectionable material.

By submitting content, You grant Us a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, reproduce, and distribute the content for the purposes of fulfilling Your order and improving Our Service.

6. Delivery and Shipping

Refer to https://engineeredgifts.com/delivery-information

7. Returns and Cancellations

Refer to https://engineeredgifts.com/refund-returns

8. Intellectual Property

Ownership

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Engineered Gifts or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. You must not reproduce, modify, distribute, or display any part of the Website without Our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Engineered Gifts and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with Your use of the Service or products purchased through the Service, even if We have been advised of the possibility of such damages.

In no event will Our total liability to You for all claims arising out of or related to the Service or these Terms exceed the amount You paid to Us for the products purchased.

10. Disclaimer of Warranties

The Service and all products are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted or error-free, or that the products will meet Your expectations.

11. Indemnification

You agree to indemnify and hold Engineered Gifts, its affiliates, and its respective directors, employees, and agents harmless from any claims, liabilities, damages, and expenses arising from Your use of the Service, Your violation of these Terms, or Your violation of any third-party rights, including intellectual property or privacy rights.

12. Governing Law

These Terms and any disputes arising out of or related to them will be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

13. Dispute Resolution

In the event of any dispute between You and Engineered Gifts, We will attempt to resolve the matter through good-faith negotiation. If a resolution cannot be reached, the dispute may be resolved through binding arbitration or court proceedings, as determined under the applicable laws of the United Kingdom.

14. Termination

We reserve the right to terminate or suspend Your access to the Service, without notice, for conduct that We believe violates these Terms or is otherwise harmful to Us or other users of the Service.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable.

16. Entire Agreement

These Terms, together with Our Privacy and Cookies Policy, constitute the entire agreement between You and Engineered Gifts regarding Your use of the Service, superseding any prior agreements or communications between You and Us.

17. Contact Us

If You have any questions or concerns about these Terms, please contact Us via the website at https://engineeredgifts.com/contact.