This Privacy and Cookies Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy and Cookies Policy.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy and Cookies Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Business (referred to as either “the Business”, “We”, “Us” or “Our” in this Policy) refers to Engineered Gifts
Cookies are small files placed on Your Device, containing details of Your browsing history and certain other data, which may include preferences or authentication details.
Country refers to the United Kingdom.
Device means any device that can access the Service, such as a computer, mobile device, or tablet.
Personal Data is any information relating to an identified or identifiable individual.
Service refers to the Website and any related services provided by the Business.
Service Provider refers to any third-party companies or individuals employed by the Business to facilitate the Service.
Third-party Social Media Service refers to any social network through which You can log in or create an account.
Usage Data refers to automatically collected data, including details like page visits and interaction time on the Website.
Website refers to Engineered Gifts, accessible from https://engineeredgifts.com.
You refers to the individual accessing the Service or the entity on whose behalf the Service is used.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information. This may include, but is not limited to:

Email address
First and last name
Phone number
Address, City, Postcode

Usage Data

Usage Data is automatically collected and may include:

Your IP address
Browser type and version
Time and date of visit
Pages visited
Time spent on those pages

Data from Third-Party Social Media Services

If You link to the Service via third-party platforms (such as Google or Facebook), we may collect certain Personal Data, such as name, email address, and contact lists associated with Your social media account.

Uploaded Content

When You upload photos, text, or other content for product personalization, We collect and use this content in the following ways:

To Provide the Service: Your uploaded content is used to fulfill product orders, such as creating personalised items or processing specific customization requests.
To Improve the Service: We may use uploaded content for internal analysis to improve the functionality and user experience of Our Service.
To Customise Your Experience: Uploaded content helps us provide a more personalised shopping experience by tailoring product suggestions or customization options.
For Legal Compliance: We may need to review and retain uploaded content to comply with legal obligations, such as fraud prevention or responding to legal processes.
We will retain uploaded content for as long as necessary to fulfill these purposes. If You request deletion, We will remove this content unless We are required by law to retain it.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and store information. You can manage or refuse Cookies via Your browser settings, but doing so may affect some features of the Service.

Types of Cookies We Use

Necessary Cookies: Essential for providing services, enabling functionalities, and preventing fraud.
Preferences Cookies: Store preferences like language or region settings.
Analytics Cookies: Used for improving Our Service by collecting anonymized usage data.

Legal Basis for Processing Personal Data

As per the UK General Data Protection Regulation (UK GDPR), the legal bases we rely on for processing Personal Data include:

Contractual Necessity: For providing the services You request.
Consent: For specific activities, such as marketing emails.
Legal Obligation: Where required for legal compliance (e.g., tax records).
Legitimate Interests: For certain internal purposes like improving services or fraud prevention.

Use of Your Personal Data

We may use Personal Data for:

Providing and maintaining the Service.
Managing Your Account and facilitating transactions.
Communicating with You, including for marketing purposes (unless You opt-out).
Complying with legal obligations or enforcing Our rights.
Business transfers, such as in the event of a merger or acquisition.

Your Rights under UK Data Protection Laws

As per the Data Protection Act 2018 and UK GDPR, You have the following rights:

Right to Access: You can request a copy of the Personal Data We hold about You.
Right to Rectification: You can request corrections to inaccurate or incomplete data.
Right to Erasure: You can request the deletion of Personal Data.
Right to Restrict Processing: You can request that we limit how We use Your data.
Right to Data Portability: You can request that We provide a copy of Your data in a commonly used format.
Right to Object: You can object to the processing of Your data in certain circumstances.
Right to Withdraw Consent: You can withdraw Your consent for marketing communications at any time.

If You would like to exercise any of these rights, please contact Us at https://engineeredgifts.com/contact.

Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Disclosure of Your Data

We may share Your Personal Data with:

Service Providers who help us operate the Service.
Business Transfers, if Engineered Gifts is acquired or merged with another entity.
Legal Compliance, where required by law or legal process.

Data Security

We take appropriate technical and organizational measures to protect Your Personal Data. However, no system is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children. If You become aware that a child has provided Us with Personal Data, please contact Us.

Cookies Policy

Cookies are used to enhance user experience, analyze site usage, and assist with marketing efforts. You can manage Cookie preferences through Your browser settings. More details on Cookie use can be found in the “Tracking Technologies and Cookies” section above.

Links to Other Websites

Our Service may contain links to external websites. We have no control over the privacy practices of these third-party sites and are not responsible for their content.

Changes to this Privacy and Cookies Policy

We may update this Policy from time to time. Any changes will be posted on this page, and where required, We will notify You via email or a prominent notice on the Website.

Contact Us

For any queries regarding this Privacy and Cookies Policy, please contact Us via the website at https://engineeredgifts.com/contact.